Nepean Mini Storage - secure self-storage facility located in Nepean / Ottawa

Storage Information

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  Getting Started

The first step is to determine your needs. How much stuff do you have to store? Do you need a heated unit? You can get some ideas about the sizes of units and roughly how much they'll hold on the units page.

Call ahead of time to find out if there are units available in the size you need, and book your unit.

On the day you move your belongings in, bring a sturdy lock. If you have cardboard boxes, you'll want to put something on the concrete floor. Concrete wicks moisture, which can make the cardboard damp and weaken it. We usually have a number of wooden pallettes available for free on a first come, first served basis.

Make sure you leave us complete contact information so we can reach you. Keep your contact info up to date.

Before You leave

When you're ready to move out, please give us a weeks notice. If you move out without letting us know, you'll continue to be responsible for the rental payments on your unit.

Frequently Asked Questions

Are you insured?
We are insured, but you're merchandise may not be. Just as with any rental space, you need to insure your own goods. Check with your home insurance provider - goods in storage may not be covered, or only have partial coverage. You can buy additional insurance through our front office.

What methods of payment do you take?
We accept major credits cards, debit and cheques. To make your monthly billing simple and avoid late fees, you can leave us post-dated cheques, or authorize us to automatically charge your credit card.

What kind of stuff can't I store?
Don't store any combustible items, like fuel, paint or chemicals. Don't store anything perishable, such as foods. If you're planning on storing items that can be damaged by fluctuations in temperature, or by humidity (such as leather goods, musical instruments, electronics, books, oil paintings or fine linens) we recommend that you rent one of our heated units.

Do I need a heated unit?
Furniture and most other household goods doesn't need to be in a heated unit (unless you're storing a piano, which would then need a re-tuning). Containers holding liquids should not be stored in unheated units during the winter as they may freeze and then leak.

Will my movers need to wait their turn for elevators or space in corridors?
Nope, we're all on one level with easy access to each unit - that means you're not paying your movers to stand around and wait their turn.

What if I miss a payment?
If you miss your payment due date, we will do our best to contact you. Late payments will result in added fees. If we are unable to contact you after a set time period, your lock will be removed and your goods held until payment has been made in full. If we haven't been able to reach you for an extended period, the contents of the unit may be sold to pay for rent owing.

Need help moving your content in or out of Nepean Mini Storage? Bindle could be your solution
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